Support coordinators

How closely do support coordinators work with plan managers and other providers to assist participants to manage their funding?

What role does a support coordinator play in assisting their clients to understand their overall budget and the different categories of funding within it – and helping them to budget and allocate their funding to the supports they need?

What are the impacts of overspending and/or underspending an NDIS plan budget?

Why is it important for participants to budget their NDIS plan spending? How do they do that and what tools and supports are available to assist them?

We spoke with five thought leaders in the sector – members of our support coordinator editorial roundtable – and asked them how they navigate their pivotal role as a conduit between their clients and the supports and services they need to achieve their goals and live the lives they choose.

We spoke with five experienced support coordinators/recovery coaches to get their advice on how providers can attract and serve loyal clients by supporting them to avoid over and underspending their plan funds.

What are some creative ways participants can get more bang for their NDIS buck so they can access supports for the entire duration of their plans (e.g., booking therapy sessions that are less frequent, but run longer, to reduce overall spend on provider travel)?

Knowledgeable, well connected and informed, support coordinators are go-to sources of information, especially when it comes to finding providers, supports and services.

Support coordinators play an essential role in the lives of National Disability Insurance Scheme (NDIS) participants.