What is NDIS plan management?
NDIS plan management is a service that supports participants to manage the funding in their NDIS plans.
If you’re a participant in the NDIS – or applying to become one – you might want to make life a little less complicated.
That’s where My Plan Manager comes in.
Why use a plan manager?
Manage your budget
Deal with your providers
Speak with the National Disability Insurance Agency about your claims
Process your invoices
Offer independent guidance and support
Provide accurate and compliant financial reporting across the lifetime of your NDIS plan
Why choose My Plan Manager?
We’re committed to our values – which centre around being kind, genuine, innovative and inclusive. They drive everything we do.
92 per cent of NDIS participants who join as clients of My Plan Manager stay with My Plan Manager.
Our cloud-based solutions – including our client portal and mobile app – are easy to use and provide great flexibility for clients and providers.
Every invoice we process undergoes 32 automated checks to ensure it’s compliant with NDIA requirements, so we can deliver a speedy, accurate payment process for everyone.
We provide NDIS plan management Australia wide
Getting set up as a My Plan Manager client
If you have a planning meeting or plan reassessment coming up and you want to be plan managed by My Plan Manager, just let your National Disability Insurance Agency contact know. Ask them to record My Plan Manager as a participant-endorsed provider on your NDIS plan, and they’ll take it from there.
They’ll set aside extra funding to cover our fees (so there’s no cost to you), and you’ll be ready to start enjoying the benefits of plan managed life!
To find out more about requesting funding for plan management click here.
If you already have a plan manager, but you’re not completely satisfied with their services, you have every right to change. The great news is, you can switch any time and with zero out-of-pocket cost to you. Just give us a call on 1800 608 298 and we'll talk you through the process.
FAQs about NDIS plan management
All NDIS participants are eligible for plan management. If your current NDIS plan doesn’t have the funding included and you want to be plan managed, you can call the National Disability Insurance Agency on 1800 800 110 to ask for it to be added.
It’s a benefit of the NDIS that participants can be supported by a plan manager without having to use the funds set out for their other supports.
If you choose to be plan managed, you’ll receive support to manage the funding in your NDIS plan. A good plan manager provides the team, tools and technology to help you keep on top of your spending, without the hassle of time-consuming administration!
With self management, you or your plan nominee are responsible for managing your NDIS funding. That includes claiming from the NDIS, paying invoices, and undertaking administration (e.g., record keeping, completing Agency audits, and ensuring payments are compliant).
When it comes to being Agency managed, the National Disability Insurance Agency will handle payments and administration associated with your plan.