Providers

When it comes to cancellations, the NDIA’s rules are clear, and everyone providing supports and services to participants must stick to them.

How NDIS providers can best assist their clients through every stage of the NDIS journey, from applying for the NDIS to navigating plan reassessments.

When you send your customers information, it’s important to make sure everyone can access and understand it, no matter what their ability or situation.

Tailoring your support to meet the needs of each individual client will make your service more appealing to more participants in the NDIS. Here are our tips on how to do it.

At My Plan Manager, we like to keep choice and control firmly in the hands of our clients, so we don't usually recommend providers.

Recent NDIS price cuts have stretched some providers to breaking point.

If you’ve submitted a provider invoice that shows an incorrect charge, not to worry. There's a simple fix to avoid double handling so we can process your payment faster, and avoid you having to return funds back to My Plan Manager.

The NDIS Code of Conduct is an important way to make sure all National Disability Insurance Scheme (NDIS) providers and their employees understand their responsibility to clients.