Your NDIS plan management specialist
As your NDIS ‘un-complicator’, My Plan Manager gives you direct access to a nationwide team of industry experts who spend their days untangling the red tape around the funding of tens of thousands of Australians just like you. We’ll manage your NDIS budget, deal with your providers, pay your invoices (making sure you’re charged the right amount!), and so much more.
What's NDIS plan management?
Plan managers are NDIS-registered providers who support participants to manage the funding in their NDIS plans. That means the NDIS pays for our services and we work with you to:
Manage your budget
Deal with your providers
Speak with the National Disability Insurance Agency about your claims
Process your invoices
Offer independent guidance and support
Provide accurate and compliant financial reporting across the lifetime of your NDIS plan
And best of all, we’ll do all of this at no cost to you! Plus, by choosing to have your funding plan managed, you can access a wider range of providers – NDIS-registered and unregistered – and we’ll handle the rest.
Once your chosen providers are locked in, you can sit back, and we’ll take care of your finances and make sure you’re paying exactly what you should be for every support and service you receive.
Why choose My Plan Manager?
Choice
Advice
Access
Hassle-free
Commitment
No cost
What’s My Plan Manager?
There’s no doubt about it, the NDIS is a complex beast, and managing your funding (on top of everything else!) can be exhausting. That’s where My Plan Manager comes in.
Established in 2014, we were the first in the market to do what we do – support people with disability to get the most out of their NDIS plans – and today, we’re the largest and most experienced provider in the country.
With a background in special education and disability policy, our founder – Claire Wittwer-Smith – developed the idea for My Plan Manager around her kitchen table, while working at the National Disability Insurance Agency.
Her mission then stands as ours today, to create an inclusive Australia where everyone has the opportunity to reach their full potential. Our values centre around being kind, genuine, innovative and inclusive, and drive everything we do.
Trust
Almost 50,000 NDIS participants supported
Reliability
60,000+ providers in our network
Expertise
Australia’s first and most experienced plan manager
Australia-wide
Supporting people with disability across the nation
What our clients are saying
How do I get started with NDIS plan management?
There are three options for managing your NDIS funding – you can choose to have it managed by the NDIA (Agency managed), you can self manage, or you can ask for additional funding for plan management services. You can also choose more than one option and take different approaches to different parts of your NDIS plan.
Think plan management is right for you? There’s no cost involved – all you need to do is ask!
If you don’t have funding for plan management included in your NDIS plan, you just need to let NDIS staff know you’d like a plan manager to support you, and they’ll take it from there.
Getting set up as a My Plan Manager client
Once you've got your plan management funding in place, you're ready to start enjoying the benefits of life as a My Plan Manager client. It's a quick, three-step process to join us, and then you're on your way! If you're moving from another provider, once you're on board you can:
We’re here for participants
We know it makes a big difference when you receive personalised service from those you know and trust – people who understand your needs.
That’s why we’ve organised our teams around specific states and territories, so you can tap into local area knowledge to get the very best solutions for you.
Our mission is to create an inclusive Australia where everyone has the opportunity to reach their full potential, and our people recognise that the best outcomes are achieved when we work in partnership with you, your support coordinators, and wider networks.
The end goal is choice and control – and our job is to support you to exercise it!
We like having My Plan Manager on board. It makes things so much less complicated for us, and the flexibility of choice means we can pick cost effective providers that help to stretch Joseph and Ben’s NDIS plan budgets a little further. My Plan Manager knows exactly what we can and can’t spend the boys’ NDIS funding on. They make sure everything is done correctly and they let me know if a provider has made an error with an invoice, or if there’s something we want to buy or do which can’t be claimed. By working with My Plan Manager, we know we are following the rules and doing everything right. I can ask advice at any time and that’s really important for our family.
Sheryl (Mum of Joseph and Ben, longstanding clients of My Plan Manager)
Client portal and mobile app – our NDIS experts in your pocket
Knowing what funding you have, how much you’ve spent, what you’ve spent it on, and how much is left in your budget – these are important parts of life for every NDIS participant.
That’s why we created our client portal and mobile app. It’s like having My Plan Manager’s team of experts right there with you – 24 hours a day, seven days a week.
View your NDIS plan budget
Track your spending
Submit invoices and claims for reimbursement
Stay in control – receive spending limit notifications by SMS
Receive alerts when payments are processed
Generate monthly reports at the click of a button
We’re here for providers
Your clients are our clients. That means we’ll support you to support them, so they can achieve the best possible outcomes in life.
Expertise
We have NDIS experts on hand and ready to share their experience and know-how with you
Provider portal
We offer a dedicated, easy-to-use provider portal that allows you to write and submit your invoices, view your invoice history, and check the payment status of each invoice
Prompt payment
We ensure timely payment of invoices (as long as they’re NDIA-compliant!)
National reach
We operate across Australia, with area-specific teams that know your state or territory
Provider portal – real time information about your payments
Getting paid quickly and knowing where you stand financially is vitally important for every provider. That’s why we developed our provider portal – a simple-to-use tool to help you keep on top of business.
Whether you’re at work or on the go, My Plan Manager’s provider portal ensures you’re only ever a few clicks away from creating and submitting invoices, tracking payments and viewing your invoice history.
Plus, by submitting your invoices via the provider portal, you’ll get paid faster. And who wouldn’t want that?
Getting out and about – disability sector events
Whether you’re an NDIS participant, provider, supporter or industry partner, chances are you’ll be looking to connect with experts and peers, keep up to date with information and changes to legislation – and also have some fun!
My Plan Manager is your NDIS ‘un-complicator’. That’s why we stay on top of disability sector events and activities around the country (and share booking information with you) – so you don’t have to. Everything you need will be right here waiting for you, whenever you need to find it.