My Plan Manager provider portal
What can I do in My Plan Manager’s provider portal?
My Plan Manager’s provider portal allows providers to create, upload and submit invoices, and track their payment status in real time. It’s the ultimate tool for managing your NDIS claims!
Whether you’re in the office, on the road, or at home, you can log in to our provider portal to:
Create, upload and submit invoices
Use our e-invoice feature to generate invoices by simply typing in the details, or upload and submit your prepared invoices for processing.
Check invoice payment status
Keep up to date with the payment status of your invoices – in real time.
View invoice history
Access a detailed history of all the current and past invoices you’ve submitted, for use at meetings or at tax time, or just for your records.
Why choose My Plan Manager’s provider portal?
Custom-built
Designed especially for NDIS providers, every feature supports you to manage your NDIS claims.
Mobile
Accessible online on any device, it can go wherever you do – and give you the information you need at the click of a button.
Passwordless
With single-use code log in, you’ll never have to remember or reset a password again.
Getting started with My Plan Manager’s provider portal
Step 1: Getting started with My Plan Manager’s provider portal
Step 2: Go to the provider portal
Step 3: Enter your email address or mobile phone number
Step 4: Wait for the email or SMS with your single-use code
Step 5: Enter the code to complete your log in
Frequently asked questions about My Plan Manager’s provider portal
Once you’ve been set up as a user, you can log in to the provider portal through a simple, passwordless log in process – just follow these steps:
1. Visit the provider portal log in page here
2. Enter your email address or mobile phone number to receive your single-use log in code
3. Enter the code in the log in page and you’ll be logged in.
Why no password? Well, not only can passwords be difficult to remember, but they can also easily be guessed by cyber criminals. By removing password log ins, we’ve increased the security of our provider portal and your information.
Each single-use log in code lasts for 15 minutes. If your code expires before you’ve logged in, simply enter your email address or mobile phone number again to generate a new one.
Prepared invoices should be uploaded to the provider portal in JPG or PDF format. If you don’t have JPG or PDF formatted invoices, you can use the e-invoice feature built into the provider portal to create and submit invoices simply by typing in the details.
Yes! You can upload up to 10 invoices at a time, and even for multiple clients.
Yes. If you’ve provided multiple services to a client, you can add each of these to a single invoice using the in-built e-invoice feature. We’ll handle processing of the claim for each service.
No. If you need to update your business details, please contact us.