Want to stay in control of your NDIS funding? Get a plan manager

No fuss, lots of security, and the burden of paperwork lifted from your shoulders – all while you remain in the driver’s seat for your National Disability Insurance Scheme (NDIS) journey.

Sound good? Well, that’s what plan management is all about – and if you’re an NDIS participant and you want to stay in control of your funding, it might be the option for you.

What’s plan management?

Plan managers are registered providers who support people with disability to get the most out of their NDIS plans.

What does that mean? Put simply, we help you manage your funding, budget for your supports, and submit claims for out-of-pocket expenses (if they’re in line with your NDIS plan) – and we’re on hand for guidance about the things you can and can’t spend your funding on too.

Our NDIS experts process provider invoices, maintain contact with the National Disability Insurance Agency (NDIA), provide accurate and compliant financial reporting, and help protect you and your funding against fraud.

And all of that adds up to you being front and centre.

Not all plan managers are created equal, we know that, but with us, you’ll always know exactly where you’re at with your budget. After all, My Plan Manager has been around for more than a decade – we came up with the idea of plan management when the NDIS was launched – and we’ve learned a thing or two along the way.

We were the first in the country to do what we do, so we’re the most experienced plan manager in Australia. Oh… and we’re the largest too!

Want to know more about what a plan manager does? Click here.

How much does plan management cost?

NDIS plan management won’t cost you anything.

That’s right – you won’t need to put your hand in your pocket at all.

And before you ask, using a plan manager won’t eat into the funding for your other NDIS supports either.

One of the benefits of the NDIS is that participants can be supported by a plan manager without having to use any of the funding that’s been set aside for their other supports.

Our fees are paid from a budget category within your NDIS plan that exists for only one purpose – plan management.

How do I get a plan manager?

If you want a plan manager in your NDIS toolkit, all you need to do is ask. Most participants are eligible, so have a chat with your NDIA contact to find out whether it’s an option for you.

You can ask for plan management funding at any time – whether that’s during a planning meeting, a plan reassessment, or a check-in, or by making a call to the NDIA (1800 800 110). You can also email the NDIA (enquiries@ndis.gov.au) or use the Agency’s webchat function.

Remember – you don’t have to wait for a new plan, you can ask the NDIA to add plan management funding to your existing plan whenever you feel ready.

If you’re not sure whether you already have plan management funding included in your plan (you wouldn’t be the first person to be confused!), you can ask your NDIA contact to check, or you can look at your plan to see for yourself.

Here’s how to get an up-to-date copy of your NDIS plan.

If you already have the funding you need, you can become a My Plan Manager client straight away. Joining us is quick and simple – you can sign up here today.

Already got a plan manager, but not sure they’re the right fit for you? Not a problem! You can also switch plan managers at any time. Give us a call on 1800 934 170 and we’ll help you out.

Is there anything else I need to do?

Once you make the decision about which plan manager is right for you, you need to let the NDIA know, so your choice can be recorded as ‘my provider’. This is sometimes called ‘endorsement’.

To endorse My Plan Manager, you can:

• talk to your NDIA contact at any time to ask them to record us in your ‘my NDIS’ participant portal
• call the NDIA on 1800 800 110 and let the Agency know your decision
• fill out this form and give it to your NDIA contact

If you sign up as a My Plan Manager client over the phone (1800 934 170) and your ‘my NDIS’ participant portal is linked to your myGov account, we can help you record us as your plan manager while you’re talking to us.

Find out more about recording your providers here.