News and information

In the fast-paced world of the NDIS, information is king – and staying on top of it is vital. From updates about National Disability Insurance Agency policy through to disability sector news, practical advice, and community insights, we’ve got you covered.

 

This is your go-to space for important news and information, helpful tips, and inspiring stories designed to support you on your NDIS journey. Explore our articles and find everything you need to help you understand your options and make the most of your NDIS funding.
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Latest News

  • The cost of NDIS price cutsThe cost of NDIS price cuts
    Recent NDIS price cuts have stretched some providers to breaking point.
    September 29, 2025
  • Friction-free NDIS claimsFriction-free NDIS claims
    Our guide to friction-free NDIS claiming that will help keep you, your clients, and your bookkeeper happy.
    September 25, 2025
  • Build your NDIS client list by creating meaningful support coordinator connectionsBuild your NDIS client list by creating meaningful support coordinator connections
    Connect with support coordinators in a way that builds deeper trust and better communication, that may ultimately lead to more collaboration.
    September 24, 2025
  • 10 ways to keep your NDIS plan on track without a support coordinator10 ways to keep your NDIS plan on track without a support coordinator
    Not every participant has support coordination included in their NDIS plan. Here's how to keep it on track regardless.
    September 24, 2025
  • What we check before an NDIS invoice gets paid – and why it mattersWhat we check before an NDIS invoice gets paid – and why it matters
    At My Plan Manager, here are the key checks we run to make sure your claims can be processed and paid as quickly as possible.
    September 24, 2025
  • How to spot red flag behaviour in the NDISHow to spot red flag behaviour in the NDIS
    Here are seven red flags that can indicate dishonest or unethical behaviour to help protect your rights and get the high-quality services you deserve.
    September 17, 2025
  • Support coordinators frozen outSupport coordinators frozen out
    Hundreds of support coordinators around Australia have been affected by a price freeze for the third year running.
    August 15, 2022
  • NDIS mental health toolkitNDIS mental health toolkit
    If you have lived experienced of the mental health system and want to gain access to – or are a participant in – the National Disability Insurance Scheme (NDIS), we’ve found a great resource for you!
    December 13, 2022
  • Support coordination – the delicate art of balance – Q1Support coordination – the delicate art of balance – Q1
    We spoke with five thought leaders in the sector – members of our support coordinator editorial roundtable – and asked them how they navigate their pivotal role as a conduit between their clients and the supports and services they need to achieve their goals and live the lives they choose.
    January 31, 2023
  • Support coordination – the delicate art of balance – Q11Support coordination – the delicate art of balance – Q11
    We spoke with five thought leaders in the sector – members of our support coordinator editorial roundtable – and asked them how they navigate their pivotal role as a conduit between their clients and the supports and services they need to achieve their goals and live the lives they choose.
    January 31, 2023
  • Support coordination – the delicate art of balance – Q10Support coordination – the delicate art of balance – Q10
    We spoke with five thought leaders in the sector – members of our support coordinator editorial roundtable – and asked them how they navigate their pivotal role as a conduit between their clients and the supports and services they need to achieve their goals and live the lives they choose.
    January 31, 2023
  • Support coordination – the delicate art of balance – Q9Support coordination – the delicate art of balance – Q9
    We spoke with five thought leaders in the sector – members of our support coordinator editorial roundtable – and asked them how they navigate their pivotal role as a conduit between their clients and the supports and services they need to achieve their goals and live the lives they choose.
    January 31, 2023
  • Technology brings live events to more people with disabilityTechnology brings live events to more people with disability
    Whether it’s motorised mobility aids, Apple’s accessibility features, eye-gaze technology or even more simple things like kettle tippers, grab-sticks or flashing doorbells, there’s no doubt that technology can make life easier, and increase your independence, if you have a disability. But what about other aspects of life?
    September 13, 2022
  • Apple’s accessibility optionsApple’s accessibility options
    We might not have the hoverboard from Back to the Future and the flying cars from The Jetsons have yet to zoom in, but technology is opening up access in ways we wouldn’t have dreamed of in previous generations. In Apple products alone, there are tonnes of accessibility options designed to support people with disability, from vision impairment, hearing loss and deafness, through to mobility limitations and cognitive impairment.
    August 29, 2022
  • Limited accessLimited access
    In theory, being connected to the internet gives you access to virtually unlimited information (credible and not so credible), products from all over the world, services, courses, videos and much much more. But often websites are developed without considering that many members of our community live with disability and have different needs when it comes to accessing digital sources.
    August 29, 2022
  • New apps to help you keep safe in emergenciesNew apps to help you keep safe in emergencies
    Whether you’ve been personally affected or you’ve seen it on the news, floods, fires and cyclones have been a common occurrence for many Australians in recent years. If you live in an area where cyclones can hit, or a flood or bushfire zone, you need to be prepared.
    August 9, 2022
  • Eye-gaze technology sharpens Christopher’s focus on lifeEye-gaze technology sharpens Christopher’s focus on life
    Christopher, a client of My Plan Manager and South Australian disability services provider, Novita, is an independent young man who lives with cerebral palsy quadriplegia.
    July 19, 2022
  • My Plan Manager's provider portal - NDIS claims made easyMy Plan Manager's provider portal - NDIS claims made easy
    You’re a provider in the National Disability Insurance Scheme (NDIS). You’re supporting a client and we’re their plan manager. You’ve scoped out their supports, you’ve signed off on a service agreement, and you’ve started putting your expertise to work. So, when the supports have been delivered and it comes time…
    August 7, 2024